Return Policy

Are you not satisfied with your purchase? Sorry to hear that! We’ll take care of it.

Items bought from Cleo Curl can be returned within 14 days of receipt of shipment in most cases.

Due to hygienic reasons, the product must be returned in the same condition that you received it: unused, unpackaged, and undamaged in any way. 

How to Request a Return

If you decide to return the items, you must inform us by either:

• Sending an email to info@cleocurl.com with the following information: name, order number, date of purchase.
• Please note that you must send the items back within 7 days of informing us.

Processing Your Return

After we receive your return shipment, we will inspect the returned items and start processing your refund. The refund will be issued to the original payment method used during purchase.

The refund will be processed within 14 days. You are responsible for covering the return shipping costs.